LEGAL REFERENCE

321chat par aapki privacy mahan hai

Jab aap 321chat par account khol rahe ho, aapka shakhsi maloomat aur account ka data hamari sabse pehli zaroorat hai. Hamne clear privacy rules banaye hain jo Pakistani...

Data encryption throughoutJazzCash, Easypaisa, SadaPay, Raast transaction protectionNo third-party sharing without consentAccount access verificationTransparent cookie usage
321chat 321chat par aapki privacy mahan hai

Hamara privacy posture samajhiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ کی RAASTE

Privacy ke sawaal ke liye hamse rabta karien

Agar aapko aapke data ya privacy settings ke baare mein kuch poochhna ho to hamari support team har waqt tayyar hai. Email, in-app chat aur live support teeno raastey se hamse baat kar sakte ho. Hamara response time zyada se zyada 24 ghante mein hota hai.

Team online

Email Support

Privacy requests ko [email protected] par bhejen. Hamari team aapka sawaal 24 ghante mein handle karega aur aapke data ke baare mein maqbool jawab dega.

In-App Chat

321chat app ya website ke andar chat button dabayein. Live support agent aapko real-time mein aapke privacy concerns samjaane mein madad karega.

Account Settings

Apne account ke privacy settings directly apne profile mein manage kar sakte ho. Cookies, data sharing preferences aur notification settings sab yahan control kiye jaa sakte hain.

SECURITY KE AADHAR

Hamara privacy framework kaun se principles par banaya gaya hai

321chat ka privacy policy ISO 27001 encryption standards ke sath banaya gaya hai aur hamara backend infrastructure SOC 2 compliance maintain karta hai. Har transaction aur user interaction end-to-end encrypted rehta hai...

End-to-End Encryption

Aapke login credentials aur payment data encryption layer mein store hote hain. Kahee bhi in-transit ya at-rest data encrypted rehta hai, security keys hamari vault mein surakshit rehte hain.

Data Minimization

321chat sirf utna hi data collect karta hai jitna account verification aur deposit processing ke liye zaruri hai. Unnecessary personal details na to maang te hain na store karte hain.

Withdrawal Verification

Jab aap paise nikalne ka request karte ho, hamara system three-step verification process chalaata hai taakeeh account ownership confirm ho sake aur fraud se bachaa ja sake.

Audit Logs

Her login, har withdrawal aur har settings change hamara system record karta hai. Agar koi suspicious activity ho to aapko alert milta hai aur aap immediately action le sakte ho.

Payment Partner Security

JazzCash, Easypaisa, SadaPay aur Raast teeno apne alag alag security protocols maintain karte hain. Hamara integration unke sandbox aur live environments dono mein PCI-DSS compliant hai.

Privacy by Design

Naya features launch hone se pehle, hamara privacy officer har design ko review karta hai. Data handling, storage aur deletion — sab kuch upfront se plan kiya jata hai.

Privacy policy 321chat ke sab platforms par same hai

Chahe aap web par khel rahe ho, mobile app se ya tablet se, aapka privacy posture ek jaisa rehta hai. Hamara core privacy rules har device aur har...

Web Platform321chat.app par aapka data exactly same encryption standards mein protected rehta hai jis tarah mobile app mein rehta hai.
Mobile App321chat mobile app Apple App Store aur Android Play Store dono par available hai. Har update privacy aur security improvements ke sath release hota hai.
Payment ConsistencyJazzCash, Easypaisa, SadaPay aur Raast — har method ke liye hamara data handling same level ka surakshit hai, koi farq nahi.
Cookie PolicyHar browser aur har device par, cookies hamari same policy mein rahte hain. First-party cookies sirf session aur preference ke liye use hote hain.
Third-Party PartnersAgar hamara kisi third party ke sath data share hona padhe, wo sab kuch written agreement mein hota hai aur aapko notification milta hai.
Jurisdiction HandlingPakistan mein aur dusre supported ilaqon mein, hamara privacy policy local laws ke sath automatically adjust hota hai.
Data RetentionAccount close hone ke baad, aapka personal data maximum 90 din mein delete kar dia jata hai. Legal holds ko chhod kar kuch nahi bachta.
APNE DATA KO MANAGE KARO

Aapke privacy tools 321chat par kaunse visible hain

321chat ne apke account ke andar privacy controls directly rakh diye hain taakeeh aap apna data manage kar saken. Notification preferences, cookie settings, login history, withdrawal verification methods...

Login Activity Dashboard Apne account ke liye jitni bhi logins hui hain, unka...
Cookie Preferences 321chat.app par landing karte samay, aap essential cookies allow kar...
Notification Settings Email, SMS, in-app notifications — aap decide kar sakte ho...
Data Download Request Agar aap apna sara data download karna chahein — transactions...
Two-Factor Authentication Account security ke liye 2FA enable kar sakte ho. Email...
Account Deletion Agar account band karna ho to settings mein permanent deletion...

Privacy ke baare mein aapke common sawaal ke jawab

Aapka payment data do jagah store hota hai: hamara encrypted database aur aapke payment provider (JazzCash, Easypaisa, SadaPay ya Raast) ke servers. Doston mein kuch data sharing nahi hoti. Hamara database Pakistan mein secure data centre mein rakha jata hai.

Account delete karne ke baad 30 din ki waiting period hoti hai. Agar us doran aap account recover karna chahein to recover kar sakte ho. 30 din baad, sara personal data, transactions aur preferences completely erase ho jate hain. Sirf legal hold records bachchte hain.

321chat apke approximate location janta hai taakeeh verify kar sake ke aap supported ilaqe mein ho. Exact GPS coordinates track nahi kiye jate. Location jankari sirf account verification aur fraud prevention ke liye use hoti hai, marketing ya third-party sharing ke liye nahi.

321chat terah cookies use karta hai: session cookies (login ke liye), preference cookies (language aur theme ke liye) aur analytics cookies (site kaisa chal raha hai samjhne ke liye). Marketing cookies optional hain. Essential cookies ke bina site kaam nahi karega.

Fauran [email protected] par email bhej dein. Hamara security team 2 ghante mein aapko acknowledge karega. Agar breach confirm ho to aapko notification milega aur kya action liye gaye unka detail diya jayega.

Bilkul nahi. 321chat kabhi bhi aapka personal data sell nahi karta. Sirf jahan qanuni zaroorat ho, hamara data collection partner keepsafe.com ke sath privacy agreements hain. Sab kuch transparent aur documented hai.

Haan. JazzCash, Easypaisa, SadaPay ya Raast — sab ke liye hamara integration encrypted tunnel mein chalta hai. Aapka account number aur CNIC type details kabhi hamara server par plain text mein store nahi hote. Sirf hashed references hote hain.